Terms & Conditions
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Terms & Conditions

Please read these terms carefully before using our services.

Introduction

These Terms and Conditions ("Terms") govern your use of the SPD Exports website and services. By accessing or using our site, you agree to be bound by these Terms.

Services

We provide an export platform for browsing and ordering premium Indian products, including whole spices, flower extracts, essential oils, and agricultural commodities. All orders are subject to acceptance and availability.

Orders

Customers must provide accurate order details, including product selection, quantity, delivery address, and contact information. SPD Exports reserves the right to accept, reject, or cancel any order due to stock unavailability, pricing errors, or other operational reasons.

Pricing

All prices displayed on the website are subject to change without prior notice. Final pricing may vary based on product availability, market season, quantity, packaging, and delivery location.

Payment

Payments must be completed through the available payment methods provided by SPD Exports. Orders will be processed only after successful payment confirmation, unless otherwise agreed in writing.

Delivery

Delivery timelines are estimated and may vary depending on location, weather conditions, transportation availability, and other unforeseen circumstances. SPD Exports will make reasonable efforts to deliver products on time.

Product Availability

Agricultural products, flower extracts, essential oils, and spices are subject to seasonal availability. If a selected product is unavailable, SPD Exports may suggest a suitable alternative or provide an update regarding availability.

Quality Assurance

SPD Exports is committed to providing premium-quality Indian products, flower extracts, essential oils, and whole spices. However, due to the natural nature of agricultural products, slight variations in color, size, aroma, and appearance may occur.

Cancellation

Order cancellation requests must be made within the permitted time period before processing or dispatch. Once the order is processed, packed, or dispatched, cancellation may not be accepted.

Refund Policy

Refunds, if applicable, will be processed based on the nature of the issue and after proper verification by SPD Exports. Refund timelines may vary depending on the payment method or banking process.

User Responsibilities

Users agree to provide true, accurate, and complete information while using our website or placing an order. Users must not misuse the website, attempt unauthorized access, or engage in any activity that may harm the website or business operations.

Contact Information

For any questions, complaints, order-related queries, or support requests, customers may contact SPD Exports through the contact details provided on the website.